Christopher texted me and asked if I would like him to come by an hour earlier. I said sure and he was at my home by 7 AM on a Sunday. He completed the bulb replacement and did the 50 point inspection all within the time allotted. He also told me that this is a common problem but I could be assured that I was getting a 12 month/12,000 mile warranty on parts and labor. Even Cadillac wouldn't honor that. Plus it was a lot cheaper using this service then what Cadillac charged me.
I would highly recommend using Christopher again with all three of my vehicles.
Jose was super polite, on time, and made sure I understood what he fixed, and what to expect from that repair. I have already recommended YourMechanic to a few friends based on the experience I had. Thank you Jose :)
I booked Jose for a post-purchase inspection. He was on time. He was friendly, courteous and professional. He did his job well. He addressed all of my concerns and explained steps needed to correct the issues found. However, I don't know why he gave my car and score of 49/100. The report said dash was in 'fair' condition. He didn't explain that. I can only assume it was because of the low tire pressure warning. Seems weird, but okay. I guess Jose is critical about minor details. My previous mechanic, Chris, gave my 1990 Jeep a 79/100 and it was . . . well, a 1990 car with 235k miles.
Great mechanic. Just wish that YourMechanic wouldn't simply assign any mechanic to the job. Paul contacted me the night before because he doesn't start any job before 10 AM. I didn't know that and I had requested an 8:15 appointment. This is not Paul's fault. I am placing the blame on YourMechanic.
As for Paul, he arrived when he said he would. He had everything he needed when he got here and even brought equipment with him for any unusual circumstances. Last month, another mechanic started working on my wife's car and realized he needed to remove a welded object and stated he couldn't finish the job that day so he rebooked the appointment so I was without her car for three days. Paul brought everything he needed and completed the job in less than the time allocated.
He also saved me over $160 based on the quote given to me by my regular mechanic.
Fantastic service! Joshua was on time and very professional. This was the first time I used this service and he was kind and walked me through the details of the service warranty after he was done. The service good and nice quality work. I've already recommended this to two of my family members in less than 24hrs. It was convinient too! Love this online service.
I highly recommend Anthony for servicing vehicles. He was very thorough with my vehicle inspection and repair. Very courteous, professional, knowledgeable. I have already booked Anthony for next week to perform a spark plug replacement tune-up. Pricing is very reasonable. I don't plan on going back to the dealer for repair work.