by Tekel from Acworth, GA 30101
Tinashe is an okay guy and mistakes happen. The alternator supplied by yourmechanic on the first day was under powered compared to the unit that was pulled out and faulty. I caught this before Tinashe installed the part. The proper alternator usually costs double than the one provided but their part supplier charged them three times, again compared to local suppliers, who may have sourced the part but was part of the yourmechanic eco-chain. As part of practice in the parts industry, Tinashe wanted to take the damaged part back, which I declined because I paid a third more than I should have and returning the part would be the icing on their cake. Again Tinashe is an okay guy. We both called customer service who did not pick up. It did that three days to get this done. Day 1 was canceled by another mechanic, due to a family emergency, Tinashe was provided with the wrong part for day 2 and the install was complete on day 3. I would not recommend Your Mechanic to others in the future.