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Tinashe is an okay guy and mistakes happen. The alternator supplied by yourmechanic on the first day was under powered compared to the unit that was pulled out and faulty. I caught this before Tinashe installed the part. The proper alternator usually costs double than the one provided but their part supplier charged them three times, again compared to local suppliers, who may have sourced the part but was part of the yourmechanic eco-chain. As part of practice in the parts industry, Tinashe wanted to take the damaged part back, which I declined because I paid a third more than I should have and returning the part would be the icing on their cake. Again Tinashe is an okay guy. We both called customer service who did not pick up. It did that three days to get this done. Day 1 was canceled by another mechanic, due to a family emergency, Tinashe was provided with the wrong part for day 2 and the install was complete on day 3. I would not recommend Your Mechanic to others in the future.
Great mechanic
Excellent mechanic, super pleasant. Knows his craft well.. He invited myself and husband to be nearby while he worked on our car. I appreciated his constant communication and feedback about the repair of the car. I believed him to be fair and honest. I appreciated his knowledge and all the steps he took to repair my car. My car is an Mercedes 02 S500. The job was to replace two rear struts. Due to complications that did not involve Mr. Mazyar one could not be changed. Mr. Mazyar gave me a refund for the part of the service he was unable to perform. A full 50 point inspection was performed and my service ended. I appreciated Mr. Mazyar the mechanic and highly recommend him to anyone needing a car repair.
Could not have been more pleased with the great customer experience provided by Mayzar. He was early on a day that was very nasty due to weather. Kept me updated and made sure I understood everything he did. Looking forward to my next maintenance experience with Your Mechanic team.
David called when he arrived and called shortly after he finished inspecting the vehicle. Unfortunately, due to the inefficiency of the sales representative at the dealership, David was not able to drive the vehicle as the final phase of the inspection.
Professional, patient and attention to details. Get the job done right, the first time with David. Very happy with his service and will be a repeat customer 100%.
Knowledgeable and professional.
Awesome mechanic! My car has been laid up in the garage for months because I wasn't positive what was wrong and was afraid I couldn't afford the repairs. James helped make sure we got everything sorted out, and I get to drive my car again. Fantastic.
Had a great experience with James. Very helpful and knowledgeable. Very professional in every way. Highly recommend him.
Great
Christopher was very professional although the new part he had to tweak it to get it to work and everything turned out great. I would definitely use him again.
Good job