Skip the auto shop - Our mechanics make house calls

Q: Was cranking car and it just stopped. There is new battery. Lights horn are functioning, I get zero respsponse when turning key

asked by on

I assume starter or something related to electric. What should I check. It gets no response. No clicking solenoid, no sound at all.

My car has 150000 miles.
My car has an automatic transmission.

Hi, thanks for writing in. You need to see if the starter has main battery power to the large terminal of the starter and then ignition power when the key is turned, getting to starter solenoid small terminal. If there is no power to the large wire, then check cable connections for power, and check the ground at the battery and starter. If there is no power to the small solenoid wire when the key is turned, then check the ignition switch and connector for problems. To check starter operation, jump the battery power to the solenoid small connection and if it cranks over, you know the starter is fine and that the wiring or ignition switch is the problem. If you would like help, consider having an expert automotive technician from YourMechanic come to your home or office to inspect and diagnose this issue for you, and make or suggest any repairs as needed.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!
  • Home
  • Questions
  • Was cranking car and it just stopped. There is new battery. Lights horn are functioning, I get zero respsponse when turning key

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I installed a new radio yesterday and now my car won't start.

Hi there. The black wire behind the dash is your ground wire, which should have been connected to a bolt or screw that contacts the bare metal of the car's chassis. If this is not connected, the stereo will not...

Q: When you slow down then re-accelerate..sounds like severe downshift.

This is a sudden acceleration that some fly by wire vehicles have been suffering from. Think of the Toyota Prius. Your throttle is electronically controlled and the PCM (Powertrain Control Module) takes a position reading from your foot pedal to...

Q: Engine running rough

The vehicle requires a diagnostic to examine multiple things. Fuel quality, fuel pressure, vacuum leaks, basic ignition and timing tests would be a good start. A qualified technician, such as one from YourMechanic can assist you in diagnosis and repair....

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...