Q: Q: Starter issues

asked by on

Upon turning the key in the ignition, the solenoid can be heard engaging. However, the starter doesn't seem to be spinning. I had the battery tested and it is fine. Also, I had the starter replaced along with the starter relay. The issue wasn't solved however. What could be the problem?

Hello. Thanks for writing in about your 2000 Plymouth Voyager. The starter should have two wires going to it. The brown one will operate the starter solenoid on the starter to allow the large red wire at the starter to turn the starter motor. If you check to see if the large red wire direct from the battery to the starter is the cause for the voltage drop, you will find the cable is bad and most likely not making contact inside the battery clamp on the positive terminal. In this case you will need to replace the positive cable or cable clamp. You may want to enlist the help of another mechanic to give the car a second look. A technician from YourMechanic can come to your car’s location to diagnose the starting issue of the car and follow through with any appropriate repairs.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Q: Starter issues

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Q: Car not starting after replacing the battery.

Most likely the battery terminals did not get tightened down properly during the battery replacement. Double check that your terminals are tight and making a good connection. If everything looks OK, I suggest you have a trained mechanic take a...

Q: P0773 code is read on a scanner.

Hi there. Yes you will have to remove the valve body to remove the shift solenoids. There is not enough room to pull out the solenoids without damaging them. If you need further assistance with replacing the shift solenoids, then...

Q: Q: Coolant leaking

Hi There, As you know, there are many places in the cooling system that may be prone to leaks. The water pump may leak from the shaft and where the coolant enters and exits the pump. Any of the radiator...

Related articles

P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.