Q: Power window not working

asked by on October 25, 2016

I'm troubleshooting my passenger power window it won't go up or down. I've tested the motor bypassing the switch and it works. I've purchased a new switch with same results. I tested the motor plug and I have constant power on one side without moving the switch. I thought there shouldn't be voltage at the motor plug until you press the switch. When you press the switch up or down you can hear the motor click. What could be the problem?

My car has 115000 miles.
My car has an automatic transmission.

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