Skip the auto shop - Our mechanics make house calls

Q: Key won't turn and steering wheel isn't locked

asked by on

Key won't move
My car has an automatic transmission.

A: Hello. Keys can get stuck in the ignition i...

Hello. Keys can get stuck in the ignition in several ways. These causes can be electrical or mechanical. If mechanical, the key may be bent. The ignition cylinder can also get dirt and debris stuck inside of it causing a physical restriction or electrical issue. When this happens due to an electrical issue, you can test it pretty easily. Disconnect the negative battery cable and set safely aside (away from anything metal). Wait a few minutes, and try to remove the key like normal. If the key releases you can assume the electronics have failed in some way. If this is the situation, the electronic issue needs to be investigated before a repair can be recommended. A certified technician from YourMechanic can come to your home or office to inspect the electric issue and make the necessary repairs.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Steering wheel vibration at high speeds

Hi there. A high speed shake is either caused by an imbalance issue with the tires and wheels or it can be a problem with worn out front end parts or warped hubs. I usually start diagnosing this by road...

Q: Car won't move forward

Usually, if the car will not go forward it mean the transmission is shot. This depends on if it is an automatic or manual transmission. I'm just assuming that it is an automatic and there is something wrong with the...

Q: What should I know about the keys included with my car?

Your car comes with two primary keys, called Integrated Keyhead Transmitters, or IKTs. They combine the functionality of a mechanical key with a remote entry system, providing you with the means to lock or unlock your doors from a distance,...

Related articles

P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...