It won't start its jeep patriot

Hello, my name is \*\*\*\*\* \*\*\*\*\* welcome to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. You will be automatically offered a phone call by the website, which I am not personally able to complete. A phone call is not necessary or required and you can ignore the offer if you wish. was this an issue before or after you replaced the starter

it won't start I got power to my lights and the check engine light came on

so was this an issue before or after you replaced the starter?

it was an issue before it was changed but the check engine light is new

if the car is not running and key on on position the light will be on by default. will the engine spin over or nothing from the starter?

nothing

so engine will not spin over correct ?

correct

did the jeep stop while driving or came out one day and would not start?

right after I parked it, it won't start

any check engine light on before you disconnected the battery?

no, and I didn't disconnect the battery.

you replaced the starter with the battery still connected?

a mechanic did I didn't see how he did it but I guess so cause the time was not correct

did you have him diagnose the issue or just told him to replace the starter?

he diagnosed could not find a problem at the timebased on the clicking sound I heard we ended up changing the starter

single click or rapid click?

it was single click

he diagnosed it but could not find a problem? it was not starting and he could not find an issue?

actually it started after it went to the mechanicwe changed it to be on the safe sidenow I don't here the click there is no sound but there is check engine light and it won't start

so sounds like he needs to take a look at it again now that's it not starting since you paid for a diagnosis that was not complete. as i said the check engine light will be on if the key is on and the engine is not running.

oh ok

take the battery out and have it tested. also make sure there is no corrosion on the terminals

alright thank you for you assistanceone more question if it were the security system is there anything I can do?

this should be pretty straight forward diagnosis do you see a red dot flashing on the dash?

no

the no not a security issue

ok, it must be the batter then. I"ll have it checked tomorrow, thank you so much Kevin!!!

welcome