Q: I have a 2011 Infiniti QX56 and I have power but the radio and nav system won't come on and the car will not turn over

asked by on October 01, 2016

I have a 2011 Infiniti QX56 and I have power when I push the button the start it everything comes on. On the dash but the radio and nav system won't work and the car won't turn over nothing like the starter is dead and that's what I would go with if the radio and nav system came on

My car has 98908 miles.

Hi. Although you have enough power for the dash lights and the interior lights to come on there may not be enough power in the battery for the truck to start and power the radio and navigation. The battery has cells in it and sometimes just some of the cells go bad allowing the battery to give enough power to car for the dash lights and other things to come but not enough power to start the truck. I suggest you have the battery and charging system checked and the fuses to the battery, charging, and starting system checked by a highly qualified technician from YourMechanic.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

I put it into reverse then drive but won't go. in neutral it tried to back up, the gears lock even D in it just won't go forward

If the transmission was so low on fluid that it wouldn't operate in reverse, it could be that there is extensive internal damage. At 169 000 miles it's about time. But don't panic yet. There are a couple of things...

I have a crunching/grinding noise when turning

If you have 4 wheel drive, the noise might be due to a failed outboard CV joint. Another possibility is brake interference or wheel bearing noise although if you had a defective wheel bearing you would normally hear the noise...

TPMS light comes on frequently, but false alarms

The TPMS light may be illuminating due to a faulted sensor giving a false reading, and unfortunately, these are difficult to track down without replacing all of the sensors at the same time (which can be pricey). The vehicle has...

Related articles

Top Automotive News & Stories: September 24-September 30
Angry Civic Type R, 350 special edition Ferraris, Infiniti variable compression tech, Mercedes' electric future, and more.
A Buyer’s Guide to the 2011 Volvo S40
When When you think of Volvo, safety undoubtedly comes to mind first, and that’s exactly what the 2011 Volvo S40 is all about. Of course, it’s also comfortable, refined and features a pretty high-performing engine, to boot. You might actually...
2011 Dodge Ram vs. 2011 Ford F-150: Which One Should I Buy?
Large trucks can be fun to drive, and even more fun to get dirty. Unfortunately, they may also cause you to get phone calls from friends who need to move into a new apartment. Fortunately, just having a truck may...