Skip the auto shop - Our mechanics make house calls

Q: I have a 2011 Infiniti QX56 and I have power but the radio and nav system won't come on and the car will not turn over

asked by on

I have a 2011 Infiniti QX56 and I have power when I push the button the start it everything comes on. On the dash but the radio and nav system won't work and the car won't turn over nothing like the starter is dead and that's what I would go with if the radio and nav system came on

My car has 98908 miles.

Hi. Although you have enough power for the dash lights and the interior lights to come on there may not be enough power in the battery for the truck to start and power the radio and navigation. The battery has cells in it and sometimes just some of the cells go bad allowing the battery to give enough power to car for the dash lights and other things to come but not enough power to start the truck. I suggest you have the battery and charging system checked and the fuses to the battery, charging, and starting system checked by a highly qualified technician from YourMechanic.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. I have a 2011 Infiniti QX56 and I have power but the radio and nav system won't come on and the car will not turn over

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Upon starting my car it makes a loud hollow noise. There is also a rattling sound is coming from exhaust pipe.

Hi there. The engine may have a misfire causing the exhaust pipe to have a rattling noise as the engine is shaking. Check the fuel injectors and the spark plugs and see if they are working and if they need...

Q: How often tune up needed

Hi There, Your maintenance intervals can be found here: http://www.aboutautomobile.com/MaintenanceSchedule/2006/Infiniti/QX56, which will indicate the recommended service schedules for your vehicle. These will tend to vary based upon how many miles per month you drive. This will also vary in terms...

Q: side window came loose

In this situation the window may be able to be reattached. If the window is still in good condition it is completely possible that the part can be repaired and not need replacement. If you decide that you need some...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...