Q: I got a message stating "Starting disabled theft problem" and the car will not start.

asked by on

My car is actually a Cadillac 2010 STS. I washed my car yesterday and when I went to start it wouldn't. I get the message of "Starting disabled theft problem". Could this just be an battery issue?

My car has 93000 miles.
My car has an automatic transmission.

Hi there, thanks for writing in about your 2011 BMW 335 xDrive. It could be a low voltage situation with the battery. It can also be the key itself or the ignition switch. If you have access to a volt / multi meter, check battery voltage across the positive and negative terminals. If it’s below 11V, the battery is weak. Once you eliminate that, try another key if you have one. If you don’t get the "starting disabled" message with the second key, then the chip in the first key is faulty and will require a new key. If the problem persists, then the ignition switch / lock cylinder may have to be replaced. If you need further help, a qualified pro from YourMechanic can come to your car’s location to diagnose the no start for you.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1,000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!
  1. Home
  2. Questions
  3. I got a message stating "Starting disabled theft problem" and the car will not start.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I have 2011 dodge avenger 2.4l R/T I have recently put a new battery and alternator in the car but it randomly loses power. I am s

Hello, thank you for writing in. If the vehicle is loosing power while it sits and is off, then a parasitic draw would stop it from starting. If you have excess draw while the vehicle is running, you will want...

Q: Having a hard time with the doors locking or not locking

Keyless remotes for the Volkswagen Jetta have been known to act erratically when the batteries are getting low or the remote is defective. First, try replacing the batteries in your remote and verify that the problem is fixed. If problem...

Q: Car running hot - 2006 Cadillac CTS

Hello. This can be caused by a few different things. Most of the time, this is caused by a restricted radiator or a water pump that is getting weak. It can also be caused by a head gasket that has...

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.