Skip the auto shop - Our mechanics make house calls

Q: I got a message stating "Starting disabled theft problem" and the car will not start.

asked by on

My car is actually a Cadillac 2010 STS. I washed my car yesterday and when I went to start it wouldn't. I get the message of "Starting disabled theft problem". Could this just be an battery issue?

My car has 93000 miles.
My car has an automatic transmission.

Hi there, thanks for writing in about your 2011 BMW 335 xDrive. It could be a low voltage situation with the battery. It can also be the key itself or the ignition switch. If you have access to a volt / multi meter, check battery voltage across the positive and negative terminals. If it’s below 11V, the battery is weak. Once you eliminate that, try another key if you have one. If you don’t get the "starting disabled" message with the second key, then the chip in the first key is faulty and will require a new key. If the problem persists, then the ignition switch / lock cylinder may have to be replaced. If you need further help, a qualified pro from YourMechanic can come to your car’s location to diagnose the no start for you.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  • Home
  • Questions
  • I got a message stating "Starting disabled theft problem" and the car will not start.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I have a 2015 Hyundai Elantra the lights come on but the car wont start just makes a clicking noise.

It could be either; or both. But it seems the car is pretty new to be having that kind of trouble. I wonder if you may have left something turned on or installed some accessory that drained the battery. That...

Q: Does the bumper of my car need to be taken off to replace windshield washer fluid motor?

According to the Factory Service Manual for your vehicle, the front bumper does indeed have to be removed to gain access to the washer motor. Occasionally, manuals are mistaken as to procedure and/or "access", and thus there are sometimes acceptable...

Q: Check engine light on & car delays

If all of these trouble codes are related to the throttle body, I would recommend having your vehicle's throttle body inspected by a qualified mechanic who is proficient at engine diagnostics. This inspection would check the throttle body for any...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...