Q: I got a message stating "Starting disabled theft problem" and the car will not start.

asked by on

My car is actually a Cadillac 2010 STS. I washed my car yesterday and when I went to start it wouldn't. I get the message of "Starting disabled theft problem". Could this just be an battery issue?

My car has 93000 miles.
My car has an automatic transmission.

Hi there, thanks for writing in about your 2011 BMW 335 xDrive. It could be a low voltage situation with the battery. It can also be the key itself or the ignition switch. If you have access to a volt / multi meter, check battery voltage across the positive and negative terminals. If it’s below 11V, the battery is weak. Once you eliminate that, try another key if you have one. If you don’t get the "starting disabled" message with the second key, then the chip in the first key is faulty and will require a new key. If the problem persists, then the ignition switch / lock cylinder may have to be replaced. If you need further help, a qualified pro from YourMechanic can come to your car’s location to diagnose the no start for you.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. I got a message stating "Starting disabled theft problem" and the car will not start.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Q: My car shut down while driving and won't start

If you lost power steering and then lost power to the engine you may have broken the alternator and power steering belt. Your charging system light should of come on before the battery went dead. You should first open the...

Q: Is it normal for the brakes to get hot or smell hot after the pads and rotors are changed on the rear brakes?

Hi, thanks for writing in. I'd be happy to provide my insight. From the description of your 2010 Pontiac G6 braking issue, there are a few likely causes. If the piston in the caliper did not move freely than this...

Q: Loud noise coming from underneath the car muffler leak manifold

If you suspect that you have an exhaust/exhaust manifold leak and/or an engine related noise, the recommended service to diagnose and repair that problem is an engine noise diagnostic. If you request that service, the responding certified mechanic will get...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...