Husband allowed car to run out of gas. After putting gas ...


Husband allowed car to run out of gas. After putting gas in the car (2017 Ford Fusion 4 cylinder), the car still will not start. Randomly, it has started 3 or 4 times and runs fine until turned off and again will not crank. We’ve ...

Husband allowed car to run out of gas. After putting gas in the car (2017 Ford Fusion 4 cylinder), the car still will not start. Randomly, it has started 3 or 4 times and runs fine until turned off and again will not crank. We’ve taken all the steps advised to after refueling but nothing has helped. I’m wondering if from the beginning we were wrong about the issue. The car may have been low on gas but not out but when wouldn’t crank, that was logical solution. However, could it have been the EGR valve? Would it cause cranking issues? Would the car periodically crank? And once cranked, would it run normal until next time it was cranked? I’m beginning to think it was just coincidental the car was low on fuel when this problem occurred and was not the issue from the beginning. Does this sound logical? Mechanic's Assistant: Have you checked the fuel supply? And are all the [spark plugs](/topics-spark-plug-ford/) working? Yes all spark plugs are working and are fairly new. What do you mean by checking fuel supply? Mechanic's Assistant: What confuses you? The car has 3/4 tank of gas if that is what you are asking. Mechanic's Assistant: Are you fixing your Fusion yourself? What have you tried so far? Everything tried has stemmed from us thinking car ran out of fuel. He has primed fuel line, had battery checked, spark plugs checked even tried having someone jump car off Everything in car seems fine, it simply will not crank. It has push button start and when pushed everything in car comes on just doesn’t crank. It will say to apply [brake](/topics-brake-ford/) to crank which of course was done but if done again it just clicks but nothing else. We were trying to fix ourselves but may not be able to.

Automotive Expert
Good Evening Do you hear the fuel pump running ?

He said he has wondered but doesn't know how to tell.
Automotive Expert
When you turn the key on you should hear a buzzing noise from the fuel tank for a few seconds . Have one person turn the key on and another listens by the fuel filler .

Light on dash is for a fuel system issue but last time car cranked it was taken and diagnostic test was done and code p0400 [exhaust](/topics-exhaust-ford/) gas recirculation flow wasfuel pump running.
Automotive Expert
That is your check [engine](/topics-engine-ford/) light , that wont cause a no start.

If the erg valve is stuck in the open position it will keep the car from cranking
Automotive Expert
If the fuel pump is running it should start , im sure you have tried it a few times already. so i would say its probably not a fuel issue if it was stuck open , it would cause the car to run rough and stall but would probably start back up .

What abt the solenoid?
Automotive Expert
EGR solenoid ?
Automotive Expert
No , it wont cause no start . Are you able to check the codes now ? or did you take it somewhere to get checked before ?

Can't check now. Was checked earlier today at advanced auto.
Automotive Expert
while it was still running ?

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