Skip the auto shop - Our mechanics make house calls

Q: Does this vehicle have a steering wheel lock

asked by on

Wife's truck was hit diagonally in an accident. Steering wheel always locked when key removed. Told insurance company "steering wheel doesn't lock any more". Insurance company said it never did. How can I prove to insurance company it did have lock?

My car has 224000 miles.
My car has an automatic transmission.

A: Yes, you are recalling correctly. I have ne...

Yes, you are recalling correctly. I have never worked on a car, at least a modern car that did not have a steering wheel lock. I would have your car repaired by a shop or a local YourMechanic technician and have them take lot’s of pictures showing what is broken. Since you are attempting to include this in an existing claim, it would be best if you left the car apart giving the insurance company an opportunity to send someone out to inspect the car themselves. I know this can be an inconvenience, but it is the only sound way to deal with a dispute with an insurance company.

Rest assured, you are correct. You could have the repair done and send them the bill, but this leaves things open to more dispute. Maybe you can call an attorney. I believe there are laws that will support you in this.

One of our mobile technicians can assist you by an inspection of your steering system. Steering columns are one of the more difficult repairs that require some specialized tools. Not to mention they maybe able to help you out with the insurance company.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Hearing a clunking noise while turning the steering wheel

Hi there. This sounds like you have axle failure. Look under the car where the axle boots are and see if the boots are torn, leaking, or missing. Also look for grease that may have been leaked; usually all around...

Q: I think my motor is toast.

It's possible you have major engine damage but to rule this in or out, the best thing to do is schedule an engine diagnostic. One quick test you can do is a compression test. Obviously, if compression is super low...

Q: What possible issues could we have down the road with a minor rear-impact collision?

Before you purchase the vehicle you should have a pre-purchase inspection done to look into any issues that may not be immediately apparent. Make sure the inspector knows about the rear end damage so they can inspect to see if...

Related articles

P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the P0052 code means This code is seen when the Engine Control Module (ECM) tries to control the...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...