Exception in rendering!

Message: window is not defined

ReferenceError: window is not defined
    at new c (/tmp/execjs20161208-18535-1ftrhlojs:136:3912)
    at m.mountComponent (/tmp/execjs20161208-18535-1ftrhlojs:47:15602)
    at /tmp/execjs20161208-18535-1ftrhlojs:49:31860
    at a.r.perform (/tmp/execjs20161208-18535-1ftrhlojs:47:12503)
    at Object.a [as renderToString] (/tmp/execjs20161208-18535-1ftrhlojs:49:31821)
    at r (/tmp/execjs20161208-18535-1ftrhlojs:50:21164)
    at Object.S.ReactOnRails.serverRenderReactComponent (/tmp/execjs20161208-18535-1ftrhlojs:32:6073)
    at eval (eval at <anonymous> (/tmp/execjs20161208-18535-1ftrhlojs:173:8), <anonymous>:10:23)
    at eval (eval at <anonymous> (/tmp/execjs20161208-18535-1ftrhlojs:173:8), <anonymous>:17:3)
    at /tmp/execjs20161208-18535-1ftrhlojs:173:8

Q: Car lost power & acceleration on the interstate

asked by on

While driving on the highway, suddenly there was a message in the cluster saying that I was driving at low rev high speed - and I was at 70 mph! Then the car immediately lost power, no acceleration, and I had to pull over to the side of the highway. After that, there was a buildup of heat and steam coming out.

It was like the car was dying. It was very frightening. I was late to work, of course, and I left the car to sit a while. Later, we got the car to the dealer and they said that the car didn’t record anything. Fortunately I had taken a picture of the cluster about the problem. They still told me that even with the picture, that the car was fine. Please tell me what to do, where to go, how to get my car fixed. Thanks.

A: If the dealer has not verified the problem,...

If the dealer has not verified the problem, then they will not do so until they have. This is so that when they fix the problem, they can verify that they fixed the symptom. I do not have any additional information on this issue and can only recommend to have a mechanic check it when it happens again. I would recommend having it towed in the next time so the dealer will know there is a problem and document what you were doing and how long you were driving to help them duplicate the condition. Leave it with them for an extended time so they are not rushed to try and come up with a fix. It's likely to be an intermittent issue, and could be a transmission issue, a software related glitch, a wiring issue, or a failed component such as a mass air flow sensor. Since your car is likely still under warranty, you probably will want to visit the dealer. However, if you would like an independent mobile mechanic to check the car, a technician from YourMechanic can come to your car's location to diagnose the vehicle's loss of power.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Large driver-side mirror blocked view and caused accident

Hello there, the mirror issue is not a common one. Your Audi Q5 comes equipped with the standard size mirrors unless some sort of aftermarket extension or additional mirror was added. The most likely cause of the mirror issue is...

Q: Lost both of my car key fobs, what is the cheapest and fastest way to get new keys and get them programmed? 2015 Chrysler 200

Hello - unfortunately, there is only one solution for this problem. Go to your Chrysler dealer, with proof of ownership, and your VIN number, and write them a check. The dealer is the only source of electronic keys and programming...

Q: Fuel Rail System Error Code

Considering that the code is related to a problem in the fuel system, you should leave it to the professionals to avoid personal injury. When fueling the car, check twice to make sure the fuel cap is fastened properly. Low...

Related articles

P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the P0052 code means This code is seen when the Engine Control Module (ECM) tries to control the...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.