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Great Experience all around.
I had completely forgotten about Your Mechanic, it was so long ago for my first service. All I know was I was unhappy with the places I had been taking my car. Not that they didn't do the work, but I was just a number, not a customer. Having Lucas and Your Mechanic out again I remembered with Lucas it was just the opposite. All he wanted to do was do the job right and make me happy. He did both. He's a great guy and a very good mechanic.
Lucas was great. Very knowledgeable about all things. He answered all my questions about several other problems and explained in detail the problems and their causes. My engine mounts were replaced and no surprises on the bill. I will definitely request Lucas next time. He was a pleasure to deal with.
Thank you so much for the detailed report, photos and audio. Pedro did a great job detailing his inspection. Unfortunately the report steered me into not getting the car. I still need a car! Thank you Pedro for the great tips about looking for a car going forward. Yes, I would recommend this service to others.
Super personable guy, understanding of the issues with the car (as it’s been intermittent) didn’t feel pressured to complete the booking, checked all the signs of what was going on with the alternator and allowed me to make the decision to complete the replacement myself without feeling on the spot. Not only that, the job was completed quicker than I expected, he was prompt and on time - and my dog liked him, bonus! :) - thank you! I recommend Pedro to anyone looking for quality work and professionalism.
Charles arrived exactly on time, and was very courteous and knowledgeable. He quickly identified the source of my fuel leak, and suggested a course of action. I will be following up on his suggestion. I highly recommend Charles, and the "Your Mechanic" service to everyone.
Charles was on time. He was very thorough in his diagnosis of the problem. He is a very good mechanic. Very neat and kept everything clean. I would definitely recommend Charles.
Great guy, found the problem I have been having. I would recommend him and the company to everyone.