by Chuck from Shawnee Mission, KS 66213
This was my first time using "Your Mechanic". I found the website when shopping for new brake pads. My dealership wanted hundreds more. Local mechanics wanted me to waste a half day or better just to get a price quote. On a leap of faith I gave this seemingly to-good-to-be-true company a shot. I booked an appointment, surrendered my credit card info and hoped for the best.
Immediately, my appointment was confirmed with time, date, original quote, Andy's information and everything else I needed.
The next day, Andy called ahead on his way. When he arrived, he located my car in the lot, explained the process and answered all my questions. I handed over my key and walked back to my office fully expecting a call in a couple hours to tell me home much more work needed to be done and that my estimated cost would be twice as high.
What happened was: Andy finished early, called me down, walked me through everything he had done. Only after I was fully informed and satisfied did he ask me to review the invoice and sign - for LESS than the original quote. Now, only by a few dollars, but still less! In addition to LOWERING the cost and finishing early, I was emailed a link to a VISUAL and VERBAL inspection report, a written quote I had asked for regarding another area on my car and his advice regarding that work.
Now relieved and beginning to believe this service was legit I began to praise Andy and his company. I shared how many people were looking down from our offices wondering what was going on with my car. I explained I would be sharing this experience with all of them and writing his review online and sharing all over social media.
Andy is polite, patient and professional. He put me at ease right away. His empathy and knowledge made me feel I had made the right decision from the very beginning.
Your Mechanic is my first call going forward. Check out their services and reviews. This is the future of vehicle maintenance and repairs.
Thank you, Andy - job exceptionally well done!
Chuck from Kansas City, MO