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The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Marco gave excellent service. He was knowledgeable, efficient and personable. I was very happy with his services and would definitely recommend him.
There were a few things I won't mind also I'm still dealing with the check engine light and that was one reason why I called for his service. Well he replaced the part I needed . He's a it's-on-you type of person.
Mike did an excellent job, and he was very professional. I would call on him again.
Michael is an excellent mechanic and even a better person