by Alyssa from Gaithersburg, MD 20878
Lucas was super friendly and polite, needed an additional part that I hadn't expected when self-diagnosing the issue and he went and got the part and continued the repair - didn't make me feel like it was an inconvenience at all. I didn't feel like he tried to upsell or push anything not truly needed like so many repair shops seem to do. Did everything in a professional manner and left the area and my car just as clean as it was when he arrived. Least stressful car repair I've ever been through -rear brake pads, rotors and caliper replacement. Thanks Lucas!