Communication was very good and TJ arrived early. He was polite and knowledgeable and took the time to explain everything in detail. He determined the problem and I have set an appointment to have the work done. This process is so very easy and convenient and the prices are comparable to a shop or dealer.
My repairs were definitely not normal, but Jonathan is seasoned enough in his work to improvise for a repair that is not typical. He knew what he was doing right away and he did an excellent job of making it work and the price was incredibly reasonable.