Actually had to book Ben twice (no fault of his) as the first visit identified broken bolts on my manifold gasket needing replacement. The parts were not on hand at the time requiring a 2nd visit--the cost of the visit was credited back to me when the work was completed on the return visit. Ben was on time or a bit early on both occasions. Ben was excellent in explaining the work being done and what was needed. He also went over the overall condition of my vehicle with thorough explanation. The work was completed to complete satisfaction and quicker than I expected. I highly recommend Ben!
Ben was great to irk with. Very knowledgeable, extremely timely and quite patient with my questions on other issues I raised as to my aging autos performance and helping understand and prioritize future necessary repairs.
Communication was very good and TJ arrived early. He was polite and knowledgeable and took the time to explain everything in detail. He determined the problem and I have set an appointment to have the work done. This process is so very easy and convenient and the prices are comparable to a shop or dealer.