by Tiffany from Littleton, CO 80123
Derek was great! This was my first time using YourMechanic. I have to admit, I was a little nervous about it. After meeting Derek, those concerns subsided. He answered all of my questions and even offered for me to stick around and watch what he was doing. I opted not to BUT I was blown away by the offer. When have you ever gone into a shop for a repair and been told, "You're more than welcome to hangout and watch me." Um, NEVER! You trust they're doing what they say.
Derek is professional. He was on time. He kept me informed on the repairs he was performing. I had a 2 additional concerns of which he took the time to look at and address. My experience with Derek was top notch. I will NEVER go to the dealership again.