by Giyae from Las Vegas, NV 89147
What can I say about Audi other than he’s fantastic! After two mechanics couldn’t get the correct part installed, wrong times and wrong locations made by customer service, a Sunday appointment cancelled last minute, I was beyond livid! Audie shows up the next day and saved me from more inconvenience and hassle. He could immediately see my level of frustration and knew exactly how to calm me down. He was nice, understanding, and tried all he could do to help me get my car fixed and turn this bad situation around. He went to the right location, accessed my car (I already consulted with another mechanic) and I could tell he knew what he was doing! And most importantly cared and genuinely wanted to help. My car required a specific part from the dealer so it wasn’t just an easy fix. He came back with the right part, installed it correctly and my car is finally fixed! I wasn’t able to be there for the appointment but he kept me updated throughout the process as I was worried it wouldn’t be fixed that day. When I got home from work, my sister let me know how very polite he was! He’s the one you want to request to work in your car if you use this service, no one else! He’s the best and will go above and beyond! A very big thank you to Audie, great mechanic and great person!