by Ronnie from Lacey, WA 98503
Scott did a great job and knew exactly what he was doing to replace my 2005 Highlander alternator. There were only a couple of glitches...one is that he was very, very late due to car trouble (even for a mechanic!) and he was supplied with two alternators for the job. The one being replaced didn't have the information needed directly so we had to do some research to come up with the correct part to use (this car model has two possibilities for engines and we had to do some research to determine the correct replacement to use). I am happy with the job that Scott did and very happy with the convenience of the service. Didn't compare price with other independents but know that it was less than dealer and felt it very fair for the service rendered. As for his tardiness, he did call and keep me informed. I had no other commitments, so it was OK.