by Wiley from Round Rock, TX 78665
Tom was great! I'd had a couple positive experiences with another mechanic through YourMechanic but schedules wouldn't work this time. Tom showed up, checked things out...I'd bought 2 different parts for the job because I couldn't tell them apart (they had different part numbers, though). Tom took the time to call the auto parts shop, talk it through, and determined the better part happened to also be the one that cost me 1/2 of what the other part did. He worked quickly, professionally, and now I'm driving without the worries of the problem we'd been having beforehand.