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Excellent Service! He did a really difficult job very quickly and professionally. When I need my next job done for my car.. I will call him. Spark Plug changes on a ford expedition is a nightmare... And it was dusk and misty outside. So Again Thank you Chris for doing a great job!!
Great service, great communication, super professional! Thank you.
Manuel was outstanding. I had to move my appointment back 30 minutes and he handled it with no issues. I had him come out and check a pre-purchase Ford plugin hybrid and he was so detailed and checked everything on the car then went over every minor little issue with the car and told me what was the most important etc. Class act guy and would hire him in aa second to handle any future repairs on the car.
Carlos was personable. He was very informative and an absolute pleasure to have to watch work. He definitely knows what’s what when it comes to cars.
CAR
AMOUNT PAID
Carlos R. was incredible, everything that I have come to expect of the YourMechanic technicians. I was cancelled on 3 times this week by another tech, forced to rent a car and take unexpected costly Uber trips, had to take off 4 hours of work to be there on time for the previous appointments (was cancelled on last minute anyways), damaged integrity/trust with a project team at work and had to push a big deadline back, had a horrible experience (ongoing unfortunately) with communication from a service manager after 6 attempts to just get a chance to talk to someone (not even a call, but I get an email at 11PM with info I already had the night before my 7AM appointment??), and to top it off all of that happening BEFORE SOMEONE EVEN LOOKED AT MY VEHICLE a week later. Needless to say, my service ended up costing me well over 100% of what I willingly paid today for the quality work.. not exactly what they advertise at YourMechanic (professional, convenient, fair priced, timly, hassle free, honest). Carlos R. made a huge impact on me today and likely the only reason I'd even consider coming back, and likely for now he's all I'd even consider going to. Professional, communicative, skilled, quick, and an all around great guy. I sincerely hope that YourMechanic can right some wrongs from this week, but they're doing one thing very right and that's having Carlos R. Thank you sir for giving me a little hope when I can't even get a chance to talk to someone on the phone. You're doing everything right!
Great man! Really appreciate his work
1000+ positive reviews nationwide
Average Rating
5/5
Number of Reviews
4
Service Hours
7 AM - 9 PM
7 days a week
Phone Number
1 (855) 347-2779Phone Hours
6 AM - 5 PM PST
Mon - Fri
7 AM - 4 PM PST
Sat - Sun
Address
We come to you at no extra charge
Guarantee
12-month/12,000-mile warranty
Our certified Ford mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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