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It was a pleasure working with Chris. He was professional top to bottom with what he did and how he did it. He answered questions I had regarding my situation and gave understandable responses. If needed, I would work with him again. Thank you Chris.
Chris did a great job overcoming a number of difficulties that were beyond his control in accessing the broken Trunk Lock Actuator. He was efficient in his work, but was extra careful in avoiding breaking plastic covering on the Trunk Hatch. Total time taken, including documentation and writeup for the work (and taking into account the difficulties encountered) was 45 minutes (Mercedes had quoted 2.5 hrs of labor to me in their estimate) and therefore a substantial savings.
Another plus effort from Manuel. His previous appointment went late but he still came through as promised and worked late to make sure my car was completed. Got right to work and finished way quicker than I thought he would. Thanks and I will always request Manuel.
I am NEVER going to the dealership again! Manuel provided courteous and professional service, all from the comfort of my own driveway. I thought I was just getting a bulb replaced. Nope! Aside from replacing the burned out bulb, Manuel did an automotive head-to-toe and inside-out assessment of my car. Thank you, Mr. Sanchez!
Excellent service by Carlos. When he was running late he communicated immediately letting me know he was on his way. After ordering a part he came back the next day, last call, at 6pm to finish the job as promised. That is dedication and excellent customer service. I highly recommend Carlos and YourMechanic. Thank you Carlos.
Carlos is chill dude; showed up early and helped me out in under an hour. He also gave me tips on how to become a mechanic. Honestly will book him again if anything happens.
Very professional, showed up promptly, and was honest in his diagnosis. Great service!
Hard worker and knows what he is doing.