by Lee from West Hills, CA 91307
The process started well when making appointment. Appointment time was 10:30 -10:45. He finally got to my house almost 2 hours late. I called toll free number provided with my appointment confirmation. I was told that system was down and tech could not contact me. She said she would try to contact the tech and call me back. She did and gave me an update. Sorry this was not cool. I had a number to contact the office, why not the tech? Good job Peter once you got there.