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It was great. He was personable and very knoedgeable about my car. He didn't mind me watching and learning and trying to help and didn't make me feel ignorant because I'm not a "car guy". My only critique is that he didn't know how to open the hood and became distracted a little to frequently.
Arrived on time; very well trained; excellent job; cleaned up the area; and super fast. Would recommend this service to anyone.