How to Use ALLDATA for Car Repair

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Since 1986, ALLDATA has been making automotive technician jobs simpler thanks to their suite of powerful platforms and resources. Here is how 300,000 mechanics all over the world are already benefiting by using this OEM service and repair information provider.

Repair information and diagnostic support

ALLDATA comes with a veritable library of information to make all auto technician jobs that much easier through there [Repair Info and Diagnostic Support] service. (http://www.alldata.com/repair-info-diagnostic-support). This includes:

  • The ALLDATA Community: A forum is available with answers to the most common questions. You can also pose your own query to a network of helpful and experienced mechanics.

  • ALLDATA Research Library: You can turn to the professionals at ALLDATA for help researching OEM info, obscure repair procedures or anything else you may be having trouble with. All you have to do is make a Library Request and this service will handle the rest.

  • ALLDATA Tech-Assist: There is also a team of Certified Master Techs ready to take your call if you’re in a hurry. Your ability to use this service is essentially limitless, as with every repair you close out, another call is added to your monthly allotment.

Product and tech support

As you can see, ALLDATA is all about helping out. So it should come as no surprise that their Product and Account Support service is also second to none. You’ll get:

  • Self-service support: If you prefer to learn at your own pace, you’ll love ALLDATASupport. It has over 1,500 educational articles and videos.

  • Technical support: Call the Technical Support Team any time you’re having trouble with the ALLDATA interface. If there is an issue that involves your hardware, the tech can even remotely work on it while you get back to doing your job.

  • A personal account executive: Every ALLDATA customer is assigned their own Personal Account Executive. They’ll make onboarding a breeze and then provide ongoing support for as long as you use the platform.

Training on ALLDATA products

Another reason to love ALLDATA is their catalog of helpful products. They have three main categories. Those for:

  • Repair shops
  • Collision shops
  • Do-it-yourself-ers

Each category features mobile applications, repair platforms and other unique aspects that are designed specifically for that group’s unique needs. Whichever you choose, training will be provided by the company. They do this one of three ways:

  • Training teams: These teams are dedicated to taking your calls whenever you have product-specific questions or just a more in-depth understanding of how a certain feature can meet your needs.

  • Instructor-led sessions: You can also attend live training sessions led by an experienced instructor. The company uses time-tested presentations to take you through each course, but you can always ask questions along the way. Classes take place throughout the week so it’s always convenient to find a time to attend.

  • Training videos: If it’s easier, you can also log in and watch training videos whenever you like. There are short videos that will get you started with the most popular products and longer ones that offer more comprehensive instructions.

  • CAIS Certification: You can win over new customers by providing them with the confidence that comes from knowing their mechanic is a Certified Automotive Information Specialist. This proves your shop or dealership uses the most cutting-edge technology and has been trained to take full advantage of it.

Resources

The automotive industry is always changing, so you need to evolve if you’re going to keep offering top-notch services. ALLDATA makes this easier thanks to resources like:

  • Tech, trips and trends: This section of the site covers everything from tips for handling tricky vehicle repairs to help running a successful business and much more.

  • Industry webinars: ALLDATA partners with industry experts who specialize in important subject areas which means customers get access to free webinars about increasing profitability, learning best practices for different niches and finding out about new and upcoming technology. ALLDATA is a great resource for mechanics all the way up to those who own their own shops. There’s a reason more than 80,000 businesses around the world trust their operations to this company.

If you’re a certified technician and interested in working with YourMechanic, apply online today to be a mobile mechanic.


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Number of Reviews

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Pardeep

20 years of experience
652 reviews
Pardeep
20 years of experience
Ford Fusion - Brake Pads Replacement (Rear) - Fremont, California
Again 5 star service. And already scheduling him for my next appointment. Highly recommend Pardeep for your car needs.
Chevrolet Camaro - Brake Pads Replacement (Front) - San Jose, California
Great knowledgeable mechanic and fast great work. I will use Pardeep and your services again. Thank you

Theodore

15 years of experience
1137 reviews
Theodore
15 years of experience
Toyota Camry - Brake Pads Replacement (Front) - Everett, Washington
Theodore arrived on time, he did a great job replacing my brakes on my Camry, I will definitely work with him again.
Subaru Outback - Brake Pads Replacement (Front, Rear) - Renton, Washington
We have had previous work done by Theodore. Really appreciate his thoroughness and professionalism!

Matthew

32 years of experience
734 reviews
Matthew
32 years of experience
Jeep Wrangler - Brake Pads Replacement (Front) - Yorktown, Virginia
We've been using Your Mechanic services for a few years, for a few reasons. The convenience of having an expert mechanic "on-call," the great pricing and transparency for services (saving 10% - 25% at times), most of all Matt is our go-to guy who is highly qualified, knowledgeable in the work and knows how to explain it to us in detail.
Ford F-150 - Brake Pads Replacement (Front) - Newport News, Virginia
Matt's technical knowledge of his profession is incredible! He is prompt, thorough, friendly, professional, engaging, and completes the job to 100% perfection! Thank you, Matt for the most outstanding auto repair service in all my many years!!!

Jason

31 years of experience
162 reviews
Jason
31 years of experience
Nissan Altima - Brake Pads Replacement (Front) - San Mateo, California
Jason was very professional and friendly. He provided extremely honest and helpful advice on issues with my Altima that would require proactive future maintenance.

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