Q: While riding over a hump, there is a sound from the shock absorber 2017 Jeep Grand Cherokee

asked by on

While riding over a hump, there is a sound from the front shock absorber. It sounds like its loose or something. When I took it to the dealers, they said they corrected it and it was better but still the sound is there only lesser. When I showed them again and they said that its like that for all jeeps. I feel very uncomfortable hearing it and have not enjoyed the ride since the day i bought it new. Unfortunately they asked me to ride a new jeep out of their stock and had similar noise. Now I am due for the 10000 km service. Let me know how to go about this and what test should I do or Let me know the reality so that I can be terms with it and enjoy the ride
My car has an automatic transmission.

Hello - shock absorber noises, both front and rear, is a fairly common complaint among Jeep owners, and for a few years now. Whether it is "normal" or acceptable is a subjective question, but if there is any fluid leaking from the shock, or loose steering motion attributed to the shock, that is not acceptable. Since you’re still under warranty, it is worth having a discussion with Jeep Customer Service, even if other, new 2017 models seem to have the same noise/feel.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. While riding over a hump, there is a sound from the shock absorber 2017 Jeep Grand Cherokee

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Damaged shock absorber - 2000 Isuzu

Hi, thanks for writing in. That is your steering stabilizer. This dampens any steering vibration, prevents your steering wheel from shaking while under normal driving conditions. If damaged you may lose steering all together. It is best to get this...

Q: Q: airbags

For both legal and ethical reasons, YourMechanic cannot advise any vehicle owner or operator to disable, or modify, built-in factory supplied safety equipment, or emissions system related equipment, on a motor vehicle. As far as maintenance and repairs, we are...

Q: 2006 Jeep Grand Cherokee 3.7l has a rough idle when stopped. I can be at a stop sign, red light, or just parked with the engine ru

You may have a bad spark plug or ignition coil and will need to have the computer tested for misfires. If you get misfire codes it will identify what cylinder is misfiring and will need to replace the plugs and...

Related articles

What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.