What do the error messages mean when playing a USB device?
Your car’s audio system can display a number of different error messages when something goes wrong while playing files or connecting to your USB flash memory device. Below, you’ll find a brief summary of these.
USB Error: This means that there’s a connection problem with the adapter.
Bad USB Device Please Check Owner’s Manual: This means that the device is not being recognized as compatible. Disconnect it, turn off the audio system, and turn it on again. Don’t reconnect the device.
Unplayable File: This means the file type is not supported or is protected.
USB No Song: This message indicates that the flash drive is empty.
Unsupported: This means that the device is not supported. Reconnecting can help if you are using a device you know is supported.
Have a car question? Get free advice from our top-rated mechanics.
Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%