Exception in rendering!

Message: window is not defined

ReferenceError: window is not defined
    at new c (/tmp/execjs20161208-80463-h8e6ymjs:136:3912)
    at m.mountComponent (/tmp/execjs20161208-80463-h8e6ymjs:47:15602)
    at /tmp/execjs20161208-80463-h8e6ymjs:49:31860
    at a.r.perform (/tmp/execjs20161208-80463-h8e6ymjs:47:12503)
    at Object.a [as renderToString] (/tmp/execjs20161208-80463-h8e6ymjs:49:31821)
    at r (/tmp/execjs20161208-80463-h8e6ymjs:50:21164)
    at Object.S.ReactOnRails.serverRenderReactComponent (/tmp/execjs20161208-80463-h8e6ymjs:32:6073)
    at eval (eval at <anonymous> (/tmp/execjs20161208-80463-h8e6ymjs:173:8), <anonymous>:10:23)
    at eval (eval at <anonymous> (/tmp/execjs20161208-80463-h8e6ymjs:173:8), <anonymous>:17:3)
    at /tmp/execjs20161208-80463-h8e6ymjs:173:8

Q: Unsuccessful dealership repairs for stereo/navigation system

asked by on

It must be 30 times that I have been to the Mercedes-Benz dealership. They either can't fix the problem or else they are swapping car parts around and thus I have a continued problem with my stereo/navigation system. About once or twice a month, sound doesn't come out of the left-side speakers. It is always the left side only. One thing that does solve the problem is to restart my car and let it sit for a few minutes (or sometimes hours) after which the sound will return. But what a pain and loss of time.

Twice the dealership has changed the headunit and the amplifies - but the problem still persists and last month it broke again. The mechanic replaced the headunit once again, but I found out that he installed a "Remanufactured" unit!! I didn't know that Mercedes-Benz uses refurbished parts. After getting my car, the navigation system broke down while driving home. I called the Mercedes-Benz representative and was told they don't make new parts for headunits. They haven't responded further, for three weeks, regarding my inquiries that I want a 'new' unit. I'm thinking the stereo problem is not with the head unit because that was replaced before and it never solved a thing. Can you please give me advice on what to do in order to get this problem repaired and fixed? Thank you.

A: Thanks for writing in about your 2001 Merce...

Thanks for writing in about your 2001 Mercedes-Benz E430. If the issue is only on the left side and both the amplifier and head unit have been exchanged, the issue is most likely in the wiring between the amplifier and head unit. Continuity of the wiring needs to be checked, and the connector ends need to be looked at. Hooking up a scope to observe the signal both leaving the head unit and entering the amplifier for the left channels should be looked at to see if there is any time that the signal drops off either at the head unit or amplifier. Have a certified technician, such as one from YourMechanic, diagnose your electrical system and assist you with the appropriate repair.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: What does the heat error warning mean?

When the CD player is in use and gives you the Heat Error warning, then the CD player is operating at too high of a temperature. Turn off the audio system, and give the CD player sufficient time to cool...

Q: Car reving at redlight

You may have a dirty or failing idle air control valve. The idle air control valve reads the air intake as it is mixed with fuel prior to being injected into the engine at low speeds and at idle. Since...

Q: Where could I find a TSB for my 2005 mustang GT regarding my Throttle body or Throttle Position Sensor?

I went through all the technical bulletins and recalls and did not find anything for reprogramming your computer or repairs to the TPS or throttle body. The ones that you are not finding may not be the right ones. I...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...