My central locking stopped working

Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I will do my best to assist you. During this conversation you will be given an automated offer for a phone call. **You may accept or decline that offer**.I don’t personally offer this service so if you take this another tech may call I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible Can i first ask your name please ?

Hi Kevin my name is Michael

Hi Michael i hope you are well .can you tell me is this all doors or just one ?

Initially it was the rear nearside door. I noticed it about a month agut I was able to lock it manually from the inside so it didn't bother me. Today though, it the drivers door as well

Ok so sadly its likely that these are unrelated and you have two door locks failing .they are very common and its not unusual for multiple to fail around the same time because they do the same amount of work .

Yea, I just checked the boot and the other 2 doors. They are fine. What would you recommend. Is it an easy fix for an all rounder all makes and models mechanic to fix or is it a job for a jaguar garage.

Ok so its relatively straight forward and an all makes mechanic should be able to replace them without issue

Ok, I need to consider if I should replace all 4 door locks, if 2 are gone it might be only a short matter of time before a 3rd then the 4th goes.

It’s possible but to be honest ive only ever replaced two at the same time .

I'll just replace the 2 broken locks so. Thanks for the help it's much appreciated especially given its 10 o clock at night. I was only doing a Google search. Didn't think it would lead to this conversation.

Your very welcome thanks for choosing justanswer