Skip the auto shop - Our mechanics make house calls

Q: The car has to be jump-started, the dash shows lights on

asked by on

Hello. My car has had difficulty starting. I tried to turn it on the other day and it wouldn't start at all. I use the keyles entry in my car and it still works fine, even when the car cannot be started. When the issue happens, I would jump-start it and it would be okay. I was driving it for about 40 minutes without any problems, but the next day it couldn't be turned on again. The dashboard has lights illuminated as well. The keyless entry works fine though. What could be causing this?

There is a service bulletin to replace the two battery cable ends on these vehicles. It seems like the cable ends do not tighten and make good contact. You would have enough power to lock and unlock doors, and you would get dash lights, but the starter will draw more power than the cable ends can pass causing it not to crank. This explains that a jump will work since it will bypass the connection to your battery. Since there is a service bulletin for this, you will probably want to bring it to your dealer to see if they have you covered. If you want this work done by an independent mechanic, a technician from YourMechanic can come to your car’s location to replace the battery cables for you.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Car is hesitating upon acceleration

Hesitation is not generally caused by transmission faults. With regard to the transmission, if the fluid is "old", it's a good idea to change the fluid and the filter. Simply request transmission fluid service and the responding certified mechanic will...

Q: How do you use the keyless entry pad to activate/deactivate the Auto Unlock feature?

You can activate and deactivate the Auto Lock and Auto Unlock features separately from one another on your car. You can also use a number of different methods to do it. Here’s what you should know about using the keyless...

Q: Battery dies over and over, works when jumped

If your battery is not working properly, it could cause a strain on the alternator. On the other hand, if the battery cable ends that connect to the battery are not making good contact to the battery, it could cause...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...