The sunroof dial in the car is broken.
Hi there. The sunroof module takes input from the sunroof switch and in turn, operates the sun roof motor. If the sunroof is not working, the problem is with one of these components, or there is a mechanical failure of the sunroof itself. I suggest you have a trained professional, such as one from YourMechanic, inspect the electrical components and replace them as needed.
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