Skip the auto shop - Our mechanics make house calls

Q: Screen on the dash goes black randomly

asked by on

I have had the menu screen in my 2014 GMC Terrain go blank about 5 times now and I am starting to wonder what the issue is. The first time it happened I thought the screen broke. Now I am wondering what exactly is going wrong. Is this an electrical problem? Is the software screwed up? Battery issue? I don’t know where to start. This is a new car too, only 18k on the clock.

A: I hate to be the stereotypical dealer mecha...

I hate to be the stereotypical dealer mechanic, but the issue may be “normal.” According to the GMC bulletin PIC6106, the display screen may reset during high load situations. This is considered normal and will most commonly happen during a long navigation route or when rerouting and can also be affected by bluetooth streaming or when a USB or Bluetooth device is syncing. There is no fix for it, just something unique to that system and does not indicate any other issues.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Gasoline smell in car

You have to first exclude the possibility that the shop somehow spilled gasoline in the interior of the vehicle and/or sat in the car with gas on their clothes or placed any gas contaminated "stuff" (rags) in the vehicle or...

Q: How do I view the turn-by-turn directions?

If equipped, the turn-by-turn directions can be linked to your navigation system, and viewed through the multi-information display above the center console. To access the turn-by-turn directions, press the display button until the multi-information display shows the directions.

Q: I was going to work yesterday and as i was going down the road my truck just started to shake and shutter, what could it be?

Hello. If the problem is only happening when in gear, after a load is put on the engine, then you may have a fuel pressure problem. Have the fuel pressure tested to see if there is correct pressures and a...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.