Q: My 2018 XC60 was in neutral at a car wash. When it was time to leave, the car would not go forward when put into gear

asked by on

I was going through an automatic car wash with the car running in neutral riding on a belt. When it was time to leave, I put the car in drive and it would not go forward. After multiple times trying to stop and restart, I finally was able to move forward. What do I need to do when it is time to leave?

My car has 2000 miles.
My car has an automatic transmission.

Hi Brad. Thanks for sending your question today. Since your car is 2017 I would strongly recommend contacting your local Volvo dealership or the location where the vehicle was purchased first. An issue like this is likely due to an internal transmission electrical glitch, which should be covered under a warranty service. However, it is also possible that debris is trapped in the shifter or the excessive water pressure of the car wash may have disabled the shift solenoid. Regardless, this is something that you should consult with the dealership to avoid potential warranty coverage being void.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. My 2018 XC60 was in neutral at a car wash. When it was time to leave, the car would not go forward when put into gear

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Faulty door locks

Hello, and thank you for writing in. Getting a second opinion is always a good idea. Your vehicle has the option to open just the driver's door, or to open all of the doors. Typically you click the key fob...

Q: hearing high pitched loud whistling (NOT squealing) sound while driving up hilly neighborhood

Hi there. Generally speaking, the mechanic you contacted is correct; that's it is very hard to diagnose a sound or noise without being able to replicate the source of the noise. This is why we offer mobile mechanic services, so...

Q: Brake controller plug in

Hi and thanks for contacting YourMechanic. Try looking near or around the rear bumper. Look under the bumper around the frame to see if the factory has coiled up the harness. If you cannot find any harness near the rear...

Related articles

P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...