Q: I went for and oil change, tire rotation, and inspection. Why would they also replaced my rear brakes and pads at 19k miles?

asked by on November 01, 2016

I went for and oil change, tire rotation and inspection. Guy comes into waiting room, says I need new rear brakes and pads. Car only has 19,345 miles on it. I cried all the way home after paying $580!!! That amount sets me back a few months to pay for it plus interest on change card. So that means before my lease is up in 2018, it will happen again?!!! I think being a woman was a disadvantage!

My car has 19345 miles.
My car has an automatic transmission.

If this was the Kia dealer, I would call Kia Customer Service. This should have been under warranty. If it was a "quick lube/oil change shop", this is equally outrageous and you should call their headquarters. There is no way your rear brakes should be worn this fast.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

What others are asking

2008 jeep patriot. Throttle body and traction control light are on and very low power

Hi There, The throttle body light may come on when the throttle control motor is not working properly. The throttle control motor is what opens and closes the throttle blade inside the throttle body. This may also suggest you have...

Engine light comes on day after getting gas. Already replaces a leak in gas line. What can it be?

Hi Alyssa. Thanks for contacting us today. Typically if a check engine light comes on after filling the fuel tank, it's due to a vapor pressure problem. This often is triggered by one of the EVAP system components. This system...

2012 Chevy Equinox brakes pedal goes to floor then works tightly

The master cylinder not holding or getting pressure the first time is a bad residual valve built into the master cylinder. You will need to replace the master cylinder and bleed the system air out.

Hi I have a 2004 2.4L automatic Hyundai Sonata. I change the timing belt as it has chewed teeth. I also change the headgasket and

Hi there. Since you completed so many different repairs, it unfortunately opens the door to multiple possible issues that might be the source of your hard to start issue. The first thing I would do is knock off the easy...

If the computer was calibrated wrong, can that damage the computer.

A computer calibration will not damage the computer unless the update failed. If it failed then the vehicle would not started right after the calibration was done. Then all that would need to be done too redo the calibration. ...

Brake rotor burned after brakes replacement

It sounds like the parking brake mechanism has failed and kept the brakes on in that wheel. I cannot say if the dealer should have found the problem at that time, since the problem may not have been there at...

low beams keep going out

You may have a low voltage condition getting to the low beam circuit of the headlights and causing them to burn out early. Check the low beam relay to see if it is giving battery voltage at each headlight socket...

So when I'm sitting still in my Chrysler Sebring 2004 the car starts to run hot but when I drive it cools back down

The overheating at idle is typically due to a marginal cooling system and/or malfunctioning radiator cooling fans. When the vehicle is moving the extra airflow masks an overheating problem. When you are stopped, the airflow is less and overheating becomes...

Stalling dying when stopped

That sounds like a frustrating issue for your 2005 Kia Spectra5! I'm wondering how it runs when you're going down the road and not trying to idle at a stop. If it drives okay, but won't idle, then that's a...

Related articles

How to Handle a Car With Total Brake Failure
Brake Brake failure is terrifying and most motorists consider it to be a worst-case scenario. Here are a few things to keep in mind in case you find yourself in such a situation. Awareness of your surroundings is key....
Symptoms of Bad or Failing Brake Pads
If your brakes are noisy, the brake pedal is pulsating, or the brakes are responding poorly, you may need to replace the brake pads.
How to Hand Wash a Car
Washing your car by hand has many benefits. It makes your car look great, and it also helps make your car paint last longer.