I brought my car in for an alignment and check the [brake...

I brought my car in for an alignment and check the [brakes](/topics-brake-ford/). It is a 2018 Ford Flex with 60k, The dealer came back and said I need all four rotors replaced, but my front brakes were fine, but my back brakes ne...

I brought my car in for an alignment and check the [brakes](/topics-brake-ford/). It is a 2018 Ford Flex with 60k, The dealer came back and said I need all four rotors replaced, but my front brakes were fine, but my back brakes needed to be replaced. I understand the front rotors, but not when he said the front brakes were fine. It seemed dubious to me. Mechanic's Assistant: How old are the brakes? How many miles on the Ford? About a year Mechanic's Assistant: Are you fixing your Flex yourself? What have you tried so far? No. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Yes. The dealership said I needed the brake fluid replaced because it was contaminated. I thought they were a closed system and I never opened it myself

Automotive Expert
\*\*\*THE PHONE CALL REQUEST IS NOT FROM ME DIRECTLY\*\*\* \*\*\*PLEASE DON'T LET IT ANNOY YOU\*\*\* Please make sure you've listed the Year, Make, Model, Drivetrain and [Engine](/topics-engine-ford/) information for your vehicle if you haven't already. Thank You for contacting JustAnswer! Hello I'm Bart. I am an ASE certified Master Technician with over 20 years experience in the Automotive Industry. I'm usually logged in 9-5 Mon-Fri Mountain Time Zone. I take lunch from 12-1p I know it can be frustrating having vehicle problems. I'll do my best to help you. Please understand that I don't know what your skill level is, what tools you have available and I can not physically see what you are doing. If it is more helpful the site automatically offers a premium phone call service where you can talk to me directly or another Expert may call you if you request it. You may accept or decline, but please understand that I may not be able to call right away as I may be helping another customer or researching information related to the problem you are having. If this is an electrical issue please a have voltmeter and 12 volt test lamp ready to use. I would also ask that you tell me what parts you have tried replacing to fix the problem. Doing so will help diagnose the issue faster. If there are any trouble codes please provide them. I'm reading the information you provided to the Mechanic's Assistant. I may request more information or provide an answer momentarily. Just a moment.

I typically do my own maintenance but this is my girlfriends Ford Flex and she uses the dealership for her maintenance.I am currently in the office, and work limits computer use. I was looking to learn if the dealerships service recommendation was legitimate
Automotive Expert
Ask the dealer to take you out to the vehicle and show you the brake pad measurements. Anything below 3mm should be replaced soon. Ask them to show you the rotor measurements as well. I'm looking up the specs to send you. As far as the brake fluid goes ask them to show you the brake fluid testing method they used to determine the brake fluid condition. The system is in fact sealed unless opened during maintenance. Rotor spec.
Automotive Expert

I need to step away for a meeting. I can get back to you. Sorry. pulled for work.
Automotive Expert
No worries.

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