My car wont start but the check [engine](/topics-engine-c...

Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. I appreciate your patience and will provide responses as soon as possible. Thank you. **what happens when you try to start it? does the engine crank but not start or isn't it doing anything?**

It really doesnt do anything but the lights come on my dash come one. The oil amd engine light specifically. They werent on before

have you tried to start it in neutral?

No

please do. thank you

I just tried. It didnt work

ok, does the engine make any sound at all when you try to start it? a click or rapid clicking?

I a click and like a humming from underneath the cari hear a click

ok thats the starter. its not working

Do i have to replace it

**you are going to need a multimeter and a jumper wire. you will need to remove the starter relay. the prongs will be numbered 30,87,86,85. you need to check for 12 volts dc in the relay connector where prong 30 goes.** **if you have 12 volts dc in the relay connector where prong 30 goes, then make a jumper wire and put one end in where prong 30 goes and the other end where prong 87 goes. the starter should crank. if it doesn't then replace the starter.** **I will be back on in a bit and will look for the results of your test.**

Im not sure how to do any of this. Im gonaa have to call a mechanic. Thanks for your help

ok, please stay well.

Just checking to see how it's going. I want to make sure you are taken care of. But with no response, I can only give you what I already have. Have a great day. If you need to continue or if there is anything else I can assist with at all, let me know here and I will be happy to assist further!