Skip the auto shop - Our mechanics make house calls

Q: Car won't start but cranks

asked by on

After adding $5 of gas, the car won't start. All it does was crank. Could it be the fuel pump or a sensor? It crank before, because we changed the battery and took it out to auto parts to charge it to be safe and brought it back and I guess that's when the problem started happening. Car been set for two years I believe.

My car has 124769 miles.
My car has an automatic transmission.

It’s easy to check if the fuel pump is running. The pump is located under the right rear of the car ahead of the axle. You can lie on the ground and put your hand on it while a helper cranks the engine for a moment. Please be sure the car is in Park and the brake is on. You will feel the fuel pump kick and whir if it is coming on. If the pump is not coming on, it is probably a fuel pump relay failure; a common problem on your car. The relay is located near the battery. It’s about the size of a pack of cigaretts. It is side by side with the AC relay which looks just like it except the AC relay says KLIMA on top. The relay is expensive, so you want to be sure before you go shopping for one. If you would rather not gamble, or if your fuel pump turns out to be running you can have the car properly diagnosed by contacting Your Mechanic. They can send a technician to your home or office to check out your starting problem and tell you what it will take to solve it.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Why is my service light coming on? It has not been driven for over a 1 year, could that be the problem.?

This would depend on which type of service light you are referring to. It could be the oil change light, service engine light, replace brake pads light, etc. There are no vehicles that I know of that have an 'annual...

Q: Loose/Wobbly steering wheel

Claimed by Andrew Quinn

Q: Stalls idling cold start - 1983 Mercedes-Benz 380SL

Hello. Before replacing the fuel injectors my recommendation would be to have a fuel injector cleaning done. The injectors may still need to be replaced to solve your problem, but this is a good place to start. The idle...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.