Skip the auto shop - Our mechanics make house calls

Q: Car battery change, stalling afterward. Wondering if it's due to negligence at dealership.

asked by on

Hello, I recently had the car battery of my Infiniti fx35 (2006) replaced with a new one at an Infiniti dealership.

I was able to start the ignition and drive it one way just fine. When I started my car again, the engine turned over, but the car stalled immediately afterward. I couldn't get anywhere, and was forced to call a towing service.

After researching online, I found that this stalling problem happens when the old car battery is disconnected, because the car's computer resets the idle speed to its factory setting.

So my question is, is this the dealership's fault for not properly preparing my car after the battery change before releasing the vehicle back to me?

My car has 120000 miles.
My car has an automatic transmission.

Hello. It does sound like you are having an issue with the brittle body resetting. This happens when the battery is replaced. Most dealers will also charge for cleaning the throttle body at the same time the battery is replaced as that is usually all that it needs. The dealer wouldn’t necessarily be responsible for the charge, but they should have meantioned this to you. If you want to have this idling issue looked at by someone else, consider YourMechanic, as a certified mechanic can come to your home or office to diagnose why the vehicle will not start just to make sure that it is the problem.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  • Home
  • Questions
  • Car battery change, stalling afterward. Wondering if it's due to negligence at dealership.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Engine Fail Safe Program

Hi there. There are a few possible issues that can cause this. The most common cause is low voltage in the electrical system. This is due to a failing alternator or a failing battery. It can also be caused by...

Q: Need part name to be able to order on eBay

There are a couple of different pieces under the cross member. One is a skid plate and the other is a cross member beam. The skid plate does not really enforce anything but is there rather to prevent things from...

Q: Just bought this car n need help the fast way

That code is usually set when either the rear heated O2 sensor or the catalytic converter has failed. Your particular codes is for one bank of the two your vehicle has. A proper test of the rear O2 sensor will...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...