Q: Car battery change, stalling afterward. Wondering if it's due to negligence at dealership.

asked by on October 26, 2016

Hello, I recently had the car battery of my Infiniti fx35 (2006) replaced with a new one at an Infiniti dealership.

I was able to start the ignition and drive it one way just fine. When I started my car again, the engine turned over, but the car stalled immediately afterward. I couldn't get anywhere, and was forced to call a towing service.

After researching online, I found that this stalling problem happens when the old car battery is disconnected, because the car's computer resets the idle speed to its factory setting.

So my question is, is this the dealership's fault for not properly preparing my car after the battery change before releasing the vehicle back to me?

My car has 120000 miles.
My car has an automatic transmission.

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