Skip the auto shop - Our mechanics make house calls

Q: Car battery change, stalling afterward. Wondering if it's due to negligence at dealership.

asked by on

Hello, I recently had the car battery of my Infiniti fx35 (2006) replaced with a new one at an Infiniti dealership.

I was able to start the ignition and drive it one way just fine. When I started my car again, the engine turned over, but the car stalled immediately afterward. I couldn't get anywhere, and was forced to call a towing service.

After researching online, I found that this stalling problem happens when the old car battery is disconnected, because the car's computer resets the idle speed to its factory setting.

So my question is, is this the dealership's fault for not properly preparing my car after the battery change before releasing the vehicle back to me?

My car has 120000 miles.
My car has an automatic transmission.

Hello. It does sound like you are having an issue with the brittle body resetting. This happens when the battery is replaced. Most dealers will also charge for cleaning the throttle body at the same time the battery is replaced as that is usually all that it needs. The dealer wouldn’t necessarily be responsible for the charge, but they should have meantioned this to you. If you want to have this idling issue looked at by someone else, consider YourMechanic, as a certified mechanic can come to your home or office to diagnose why the vehicle will not start just to make sure that it is the problem.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Car battery change, stalling afterward. Wondering if it's due to negligence at dealership.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: My 04 kia sedona stalls out when i stop or brake, it cranks but wont turn over. I replaced the main relay fuse but still no go

Hello, thank you for writing in. The possible issues with the vehicle are rather extensive without some more information. The first step is to have the vehicle scanned for diagnostic codes, so we know what the vehicle's computer has detected...

Q: What should I expect to pay for a water pump replacement if I have my own parts

Billing question sent to CS for the cost of replacing a water pump on a 2005 Sentra with a L4-1.8L.

Q: What else needs to be replaced with the water pump and timing belt kit? Tensioner, cam shaft seals, springs,fans ? I need to know

Hi Mr. S. Thanks for contacting us tonight. Although each manufacturer recommends different procedures for replacing the water pump and timing belt, it is generally best practices to replace the timing belt, water pump, pulleys, and tensioners for Infinity V6...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.