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Duane was prompt and thorough. Explained the problem, and fixed it promptly. ( fuel injection & spark plugs). I’ll ask for him next time I need help. San Diego County.
On a scale of 1 to 10 I would rate Duane a twelve. Duane is timely, fast, thorough and very knowledgeable.
Deane is awesome! Very willing to listen and answer any questions or concerns you may have about your vehicle. I wasn't sure what part I needed, but described to him what lead to pieces in my car shifter breaking apart. He ordered the correct assembly, arrived early with it, and had my car up and running within an hour. He pointed out that the wire harness behind my shifter lookes like it may have gotten wet (it's directly below the cup holders) and shorted out. This was likely the reason that prevented my car from shifting out of park before the shifter assembly broke. He also stayed to inspect my vehicle after the repair. I was skeptical about using Your Mechanic before today, but will now recommend to all my friends and family. Very pleased that I did not have to tow my vehicle to an auto repair shop and overall it was a great experience. Thank you Your Mechanic and thank you Deane!
I have used Deane two times now and each time, he has been on schedule which I appreciate. He has good recommendations and glad that he points them out to me. I highly recommend Deane.
Very professional. My kid was asleep upstairs and it was very quiet the entire time he was in my garage. Showed up on time and the amount of time to complete the job was very reasonable.
This has nothing to do with Chris but does have to do with the warranty. When booking the appointment it asked if providing the parts and I said yes but at no time was I told that it voids the warranty on the service provided. Immediately I had a warning light come on with the code B1630 which has to do with the headlight which was replaced (brand new bulbs and in package). So now they can send out someone out to check my car and fix it but because my warranty is void and there is an additional charge. Thank you but no thank you I will not be using this services anymore. Disclosures like this should be told upfront both on the website and by the mechanic. If that was the case I would have returned the ones I purchased back to the store and had the mechanic provide them. Not good business
Check car, replaced parts, and made sure everything was right
Very knowledgeable ,checked everything
Really great advice about my car. So glad we hired Marco!
Very satisfied customer