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I was initially a little worried about doing a pre-purchase inspection at the dealer's site. However, Carlos allayed all my fears -- he was punctual, thorough and communicative. He went above and beyond and answered all my questions well after the service appointment. The pictures he provided were thorough, and he found a lot of damage that wasn't by the dealership.
He identified something about the rotors/brakes that led me to cancel a purchase. Both Carlos and dealer had differing opinions on it but I took Carlos's words. Might have saved me a few hundreds dollars.
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