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Chris contacted me the day before the service so he could understand my specific requests. He asked clarifying questions until we were aligned on a solution. He provided an updated quote and ordered the necessary parts. He showed up early for the scheduled appointment; he completed the work faster than his estimated time; he test drove my truck to ensure the brakes were working; I could not tell he had been working in my garage (it was clean). I was able to get my brakes and rotors replaced at my house for cheaper than the quote I got on the phone from a well known "auto mechanic chain". Thank you Chris!
Even though it was raining he still did the oil change and let us know that the previous oil change wasn't done properly. He was a very polite young man.
Chuck was great! We talked via phone to discuss the available options to repair my Highlander. He worked with me to schedule a time that was convenient for me, and he arrived early for the appointment. He walked me through some of the other issues that exist on my 2008 Highlander which has 223k miles. His feedback on my car was clear and easy to understand.
Chuck was very kind to my 92 year old grandmother.
Great service and very fast, Andrew was early also very Knowledgeable and very polite.All in All , it was a very great experience .Please send him again!!! Thank you Andrew.
Once I explained to Kingsley what was happining with my car. He got right on it. He figured just what the problem was and began to work on it. He told me that the problem was my battery in my Hybrid and tried to find who had an available one instead of waiting another day. Even though a big storm was brewing just West of us. He managed to get the work done before a drop of rain hit the ground. He was very professional and knowledgeable. Great job. Thank you.