by Chareen from Los Angeles, CA 90043
Ricardo is so knowledgeable in all things automotive. He also explains and shows you everything so you know exactly what is happening. He is reliable and trustworthy (not often a trait found in auto mechanics). I will ALWAYS make sure Ricardo is my mechanic. If he is booked, he is worth waiting for, BELIEVE ME. There is a reason he has 5 stars.
My Story: My Jeep needed a new radiator. Ricardo replaced it, but my car continued to leak. He informed me that aftermarket radiators for Jeeps often had issues and he suggested a radiator replacement from the dealer. We ordered the part (again) but from the dealer this time and he replaced the faulty one. So far, everything seems fine.
Here is the exceptional part about Ricardo. After he put the 1st radiator in, the check engine light came on. There was a faulty sensor, not associated with the radiator. Any other mechanic would have told me it was an unrelated issue and charged me for a new sensor. Instead, Ricardo realized the sensor failed because oil was dripping on it, yes, oil from the faulty aftermarket radiator that he initially installed. He let me know the reason for the sensor failure and replaced it free of charge when he put in a new radiator. Also, there was sticky stuff on my window making the electronic window not roll down. He cleaned off the sticky stuff. One of my headlights was foggy, he had product to quickly clean off the build-up, the door panel was not attached to the door, he had a quick fix for that..... shall I go on? Ricardo is honest, informed, and dedicated to getting the job done right and making sure the customer is happy. Like I said, he will ALWAYS be my mechanic. If I could give him more than 5 stars, I would. "YourMechanic" is lucky to have him as an employee. If all of their employees are as good as Ricardo, they will be the trademark of auto repair. Yes, this review is real.
Chareen Hodge- Los Angeles, Ca.