I was nervous about using a service like this, but Alex was awesome! He called when he was close and let me know he was making a stop for 10-15 minutes (later found out it was to grab something to eat/drink). Even so, he still arrived on-time, actually just before the scheduled start time. Did a great job understanding the issue and explaining what the symptoms I was seeing was. Replaced my alternator and drive belt quickly and spent time explaining what he saw on the inspection - which thankfully wasn't much, just some new brake pads which I knew was coming pretty soon. As for the service, quick and easy scheduling and saved a ton over the typical shop. Alex was great and will be using him again for our auto needs. Thanks Alex!