Rodney was on time and great! He came prepared and completed the job within the projected timeframe. Awesome experience. I have never used this service before. When I called a major car club that I have been a member of for over 30 years would not come out to change out my battery because they said it would be too difficult of a job, and after calling the local Folsom dealer who was also no help, Rodney came to the rescue. Will use this service again.
Vladimir was AMAZING. He showed up early for our scheduled appointment, saving us a little bit of time. I scheduled an appointment for a brake change, but I got much more than that. Initially he didn't have the right tool to take off one of the special lug nuts on my tire. He went out of his way not once, twice, but five times to many different stores to try and find the right tool to remove it. He managed to remove the bolts and do a brake change in a very short amount of time. That alone deserved a 10 in my opinion. What made him stand out was that he also went out of his way to do things that weren't requested. He managed to fix my bumper that was displaced, and he even bought me new lug nuts. He didn't sound frustrated or annoyed while he was at work, even after staying for over 2 more hours than expected because of the lug nut situation. On top of all of this, he still charged the rate that was discussed initially with no extra charges. This guy was great. HIGHLY RECOMMEND