Skip the auto shop - Our mechanics make house calls

Q: Power steering fails while the car is reversing - 2014 Cadillac ATS

asked by on

I've been having problems with the electric power steering in my car that seem to be increasingly frequent. I went to the dealership but as the problem happens only sporadically, the dealer wasn't able to reproduce it and therefore couldn't fix it. The power steering usually fails when I'm driving in reverse, while backing out of the parking lots or driveway. Most commonly, this occurs when the engine is still cold. I would start going in reverse and in the middle of it, the power steering would just stop working, leaving me with no other option but to turn the car off. After starting the engine back on, the issue disappears. What might cause this?

A: Wow! It sounds like a glitch in that syste...

Wow! It sounds like a glitch in that system. If it has happened to yours, it is extremely likely it has occured to other drivers of their Cadillacs. I’m imagining a very serious sit down meeting with the dealership service manager. This is an enormous safety concern. They must certainly be aware of other instances of this occuring around the country. And they may already have, or be working on, a fix for it. It is important to get this documented with the dealership. In the mean time, if you would like, a certified YourMechanic technician can come to your home or office and inspect your power steering and gears.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Auto braking mode activated suddenly - 2014 Cadillac ATS

Wow, that would be scary! I can imagine that experience leaving me with no confidence in that vehicle. It sounds like a glitch in the system. If it has happened to yours, it is extremely likely it has occured to...

Q: Transmission won't go in reverse.

Hi there. Sounds like the transmission shift position sensor is not working properly. I recommend replacing the sensor. The transmission position sensor is designed to tell the computer (ECM) what gear the vehicle is in. If the dash is saying...

Q: Power steering malfunction

There are multiple issues that could cause this power steering failure. On a hydraulic power steering system, the power steering pump, hoses, or rack and pinion assembly could all cause the steering wheel to be very difficult to turn if...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.