Skip the auto shop - Our mechanics make house calls

Q: My car will not turn over and the car is stuck. The lights and stuff will still come on. It's not the battery.

asked by on

My car will not turn over the lights and stuff will still come one it's not the battery the car is stuck I'm lock mode but it will not switch to acc
My car has an automatic transmission.

A: Hi there. From the description you have giv...

Hi there. From the description you have given, it’s hard to determine whether it is the engine that won’t turn or the key won’t turn. If it is the engine not turning over. It could be the starter. The part where you state you are in lock mode but will not switch to "Accessory" (Acc.) leads me to believe the key won’t turn correctly. This could be caused by a worn key and/or worn lock cylinder. Try another key and see if that will work. One last thing to try would be taking tension off of the steering wheel lock by moving the steering wheel and turning the key. If you are still having trouble, I recommend having your vehicle’s starting problem diagnosed by a professional so that this can be properly repaired.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Navigation narrow search unavailable - 2015 Infiniti QX60

Hello. The first thing I would try is going into the navigation settings and making sure your default location settings are set up. There may be some sort of setting that allows you to default to a certain state or...

Q: Transmission fluid

You should only service your transmission with Mercon LV fluid and only do so when your owners manual states it should be replaced. For some newer transmissions service is not recommended but if it is needed then correct the fluid...

Q: Car will not start. It was running fine, normal shut down, and wouldn't start back up five minutes later.

It really does sound like your battery has gone dead. Sometimes they can develop an internal short where they seem fine one moment then go dead the next. The indicators on the chargers usually don't tell the whole story. ...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...