Exception in rendering!

Message: window is not defined

ReferenceError: window is not defined
    at new c (/tmp/execjs20161208-85577-lvmf0bjs:136:3912)
    at m.mountComponent (/tmp/execjs20161208-85577-lvmf0bjs:47:15602)
    at /tmp/execjs20161208-85577-lvmf0bjs:49:31860
    at a.r.perform (/tmp/execjs20161208-85577-lvmf0bjs:47:12503)
    at Object.a [as renderToString] (/tmp/execjs20161208-85577-lvmf0bjs:49:31821)
    at r (/tmp/execjs20161208-85577-lvmf0bjs:50:21164)
    at Object.S.ReactOnRails.serverRenderReactComponent (/tmp/execjs20161208-85577-lvmf0bjs:32:6073)
    at eval (eval at <anonymous> (/tmp/execjs20161208-85577-lvmf0bjs:173:8), <anonymous>:10:23)
    at eval (eval at <anonymous> (/tmp/execjs20161208-85577-lvmf0bjs:173:8), <anonymous>:17:3)
    at /tmp/execjs20161208-85577-lvmf0bjs:173:8

Q: My car ignition won't turn when the key is in the ignition

asked by on

How do i get my ignition to turn so i can turn my car on ?

My car has 136924 miles.
My car has an automatic transmission.

A: There are several factors that can be stopp...

There are several factors that can be stopping the ignition cylinder from turning. The first place to start is checking if the steering wheel is locked. If this is the situation, you will feel the wheel will not turn in one direction, and will feel "springy" in the other direction. Turn the wheel in the direction that feels "springy" and hold it there while you attempt to turn the key and start the vehicle. If a locked steering wheel is not the issue, the cylinder may have dirt and debris inside of it that is stopping the key from turning.

There is also a neutral safety switch that will stop the vehicle from being started unless the shifter registers as being in neutral or park. These sensors can also fail, and one of the best ways to test if it is an electrical issue, is to disconnect the battery and attempt to turn the key without power to the vehicle. If the key turns, you know a sensor is failing.

If you're unable to pinpoint the issue yourself, have a certified technician, like one from YourMechanic, diagnose the issue with your ignition key and help you fix it accordingly.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: My belt fell off, and after putting it back on, it is squealing. Do I need to replace the belt?

If the belt came off on its own, then you most likely have a tensioner that is not putting tension on the belt to keep it on. Have the tensioner checked and replaced if it is broken or lacks tension,...

Q: check engine light on, code reading P0740, what part do i need

This is related to the transmission control lock up system. This can be caused by one or more of the following: Low transmission fluid level Dirty transmission fluid Faulty torque converter clutch solenoid valve Torque converter...

Q: Key button locks the car but doesn’t arm the car

There are a few potential answers to this question. If the original key still arms the vehicle and unlocks the car, then the fault most likely lies with the second key. If both keys do not function, then the most...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...