Skip the auto shop - Our mechanics make house calls

Q: My Audi Q7 2013 cargo door is not staying up after opening . It's opens goes all the way up and then slowly coming down. What's t

asked by on

Audi Q7 2013 cargo door not staying open. It's opening all the way up and then slowly coming down . Not staying in place . What's the problem and how much money needed to fix it. Dealer saying there's some fluid problem and giving different quotes . Thanks

My car has 52000 miles.
My car has an automatic transmission.

A: Hello - this sounds like the lift struts, w...

Hello - this sounds like the lift struts, which are 2 small diameter cylinders with compressed gas in them to provide lifting assistance for the cargo door, have weakened, and need to be replaced. I would recommend having a Hatch Lift Support Replacement Service completed by a mobile, professional mechanic, such as one from YourMechanic, who will come to your location, diagnose this problem, give you an accurate assessment of damage and cost estimate for repairs.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Audi doesn't start

Jump starting a car made after 1996 can be a very risky business. You can do a lot of expensive damage in the blink of an eye if you hook the cables up incorrectly.That being said, it's possible that the...

Q: Tiers are rubbing fender well

Hello there, you have a few different things going on with your 2013 Ford F-350. When you add a lift and significantly larger tires, it changes the geometry of the suspension. In addition, 37 inch tires are much wider than...

Q: Transmission thinks it's in 5th gear. But resets when you turn it off and turn it back on

Hello. If your transmission is having trouble identifying gears, then there is likely an issue with one of the sensors or components. It may be possible that the input or output speed sensors, or one of the shift solenoids is...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the P0052 code means This code is seen when the Engine Control Module (ECM) tries to control the...