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Q: key won't turn in ignition - can't. start car - steering wheel locked

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Have tried some remedies such as jiggling steering wheel, foot on brake. try to turn key - have cleaned key but nothing seems to work -is there anything else I could try?

My car has 42500 miles.
My car has an automatic transmission.

A: Hi there. From the description you have giv...

Hi there. From the description you have given, your vehicle’s key not turning, is not a bound steering wheel lock. It could be, a worn key. Try another key, if available. Don’t have a duplicate key made, from the key that doesn’t work. Most dealerships can cut a key for you, using the VIN (vehicle identification number). If, the replacement key won’t work. This would lead me to believe, the ignition lock cylinder has a problem (ie; worn tumblers). Replacement or repair of the lock cylinder may be required. I recommend having your vehicle’s [key won’t turn] be diagnosed and repaired by a certified technician from YourMechanic.

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